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Shipping Information

MOTHER'S DAY SPECIAL: FREE SHIPPING ON ALL US ORDER - Offer ends Friday, May 15th, 2015.  

Free Shipping on orders over $49+ Only available in the continental US.  Most in-stock items will arrive on your doorstep 7-10 business days after receipt of your order, but in most cases quicker! We use USPS, FedEx or UPS ground services.   
Standard U.S. Shipping is ($5.95) Most in-stock items will arrive on your doorstep 7-10 business days after receipt of your order, but in most cases quicker! We use USPS or FedEx on all standard orders.
International Shipping ($35 - $75): Please view our Checkout Page for a shipping estimate or call (310) 652-6321 for more information.

Shipping Options & Charges

Special Locations: Orders shipping to Alaska and Hawaii will require an additional days to arrive. Rural domestic addresses require one or more additional business days. For delivery to international shipping addresses, please view below. 

Gift Cards: Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $10 shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call (310) 652-6321 to place your order and allow one extra business days for shipping. 

Special Orders: Certain in-stock items may require 3-4 weeks for delivery. These special orders cannot be shipped to P.O. Boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). Certain restricted items cannot be shipped to international addresses. International customers will be notified to remove these items during Checkout. 

Customized/Engraved Items: These items may be shipped only via Standard USPS Shipping and may arrive within 2-3 weeks. For shipping timeframes on customized items shipped internationally, please contact Customer Service at (310) 652-6321. 


International Orders: 

D.O.G Pet Boutique offers international shopping! 

How to Order 

Shop DOGPetBoutique.com as you normally would. Proceed to checkout to calculate and display an estimated order total, including shipping costs. Once your transaction is complete, D.O.G Pet Boutique will ship your item from our shipping hub in the United State to its final international destination. You may ship to a specific country but pay with a different country's currency. If you don't see your country listed, we are not currently able to ship to that destination. If you are shipping to a U.S. or an APO/FPO address, simply proceed through the regular Checkout process. 

Duties & Taxes

Additional International taxes, tariffs and value-added tax (VAT) may be charge upon delivery. The receiver of products will be responsible of additional fees. If additional charges may occur a D.O.G representative will contact you via email to advise of additional charges. 

Duty, customs tariffs and VAT are set by the destination country. They are determined based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that D.O.G Pet Boutique supports. The amount of applicable duty, tariffs, taxes and VAT will vary by country and will be determined during or after Checkout. 

Payment Methods

We accept most major credit cards for international orders. Your credit card will be billed by D.O.G Pet Boutique after checkout. 

Shipping Options & Charges

International shipping costs are calculated based on a number of factors, including the number of purchased items, the weight of the items and the destination country postal code. During Checkout, an estimated international shipping costs will be calculated based on the items you are purchasing and your shipping destination. Unfortunately, we cannot offer Free Shipping on international orders. International customers may ship to multiple addresses by placing a separate order for each shipping address. We cannot ship single international orders to multiple addresses at this time. 

Shipping Timeline

Most in-stock items will arrive 6-18 business days after receipt of your order. Please note that shipping windows are estimates and delivery dates cannot be guaranteed. 

Returns & Exchanges

We cannot offer merchandise exchanges on orders shipped internationally. 

International orders are final sale and are not subject to returns or exchanges. Please contact Customer Service for more informaton.

Promotions & Policies

International orders are not eligible for:
- Free Shipping
- Returns
- Merchandise Exchanges
- Gifts with Purchase
- Buy & Save
- Gift Services

Certain items in our online catalog may be unavailable for international shipping.


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